Refund Policy

At Digital HUD, we strive to ensure complete customer satisfaction. Due to the digital nature of our products (activation keys), all sales are generally final once the key is delivered. However, we offer refunds and support under specific circumstances outlined below.

Eligibility for Refunds

Refund requests will only be considered if:

The delivered digital key is proven to be invalid, defective, or non-functional upon receipt.
The key has not been previously activated or redeemed.
Refund Requests & Contact

To initiate a refund request or report a delivery issue, please contact our support team at: berserkoffical07@gmail.com

When submitting a request, please include your order number, proof of purchase, and a description (or screenshot) of the issue.

Delivery Issues

If you do not receive your digital key within 2 hours of payment, or experience any issues during delivery, please reach out to us at: berserkoffical07@gmail.com

Non-Refundable Items

Refunds will not be issued for:

Keys that have already been activated or used.
Requests based on accidental purchases or change of mind after delivery.
Incompatibility issues caused by customer hardware or software limitations that were clearly stated on the product page.
Processing Time

Approved refunds will be processed using the original method of payment within 5 to 10 business days.